Blog

How Cultural Competence Reduces Costs for Medicare and Medicaid Recipients

As Medicare and Medicaid increasingly move away from fee-for-service payments, healthcare systems and providers must adapt to alternative models that include financial risk. However, those costs aren’t spread out evenly among the patient population. Just 5% of Medicaid recipients make up 54% of the total Medicaid expenditure, for example. While this subset of beneficiaries, known […]

AEP Toolkit: Maximizing Reach to Diverse Medicare Members in the context of COVID-19

The 2021 Medicare Annual Election Period (AEP) poses several unique challenges for health insurance providers. Due to COVID-19, seniors are interacting with marketing in different ways, CMS approval times are uncertain, and social distancing is impacting methods of enrollment. The need for translated documents and language support add another layer of complexity when you want […]

Combating the Limitations of Telehealth for Non-English Speakers

During the COVID-19 pandemic, consumer adoption of telehealth has skyrocketed, from 11% of U.S. consumers using telehealth in 2019 to 46% of consumers now using telehealth to replace canceled healthcare visits, according to consulting firm McKinsey & Company’s COVID-19 consumer survey conducted in April.  In a digitized world, technological solutions to bridge the gap in […]

AEP Toolkit: The Role of Version Control

With uncertainty around approval times, ensuring you are working with a robust version control process is critical to ensuring compliance with CMS guidelines. The Medicare Annual Election Period (AEP) for 2021 is almost upon us, and it is important for potential members to fully understand their plan options and benefits. Connecting with the steadily growing […]

Driving Diversity in Clinical Trials

A recent article published by Clinical Leader illustrates the importance of making information about clinical trial participation accessible to those who are currently under-represented in pharmaceutical research. The findings concluded that understanding where minority groups are currently going to find further information is a good start to bridging the existing disparities in Clinical Research by […]

The Evolution of Language Services technology – do you have innovation on your side?

The issue of communicating across languages is age-old, and cultural intelligence (CQ) has become a strong competitive advantage in today’s global market. Meaningful communication between people is instrumental in our experiences and fostering strong relationships with one another. As markets begin to transcend borders and cultures begin to interact more, the demand for language services […]

New European Union regulations for medical devices and in vitro devices — Are you ready to thrive in the new landscape?

On May 26th, 2020, the new Medical Devices Regulation (MDR) will be fully enforced and applied to the approximately 500,000 medical devices being sold in the EU. Soon after the MDR comes into full force, the In Vitro Devices Regulation (IVDR) will also replace the old directive, in May 2022. These new regulations put a […]

CMS Marketing Guidelines and How Providers Can Adapt

CMS logo

Multilingual Medicare Marketing By Farhanna Sayegh CQ fluency is prepared to be your language services partner to ensure you connect with the Non-English-Speaking Population and Comply with CMS guidelines. The number of people age 65 and older has increased by 33 percent over the past decade. And according to the US Census, more than 15 […]

The Power of Integrated Ecosystems

by farhanna sayegh, multicultural marketing director In nature and in business, ecosystems are formed by the interaction of a community. It is a dynamic network that emerges between unrelated or distant actors to promote constructive actions and disrupt negative ones. Building an ecosystem to help women connect, grow and thrive was the focus of WBENC’s […]

Coming Together: Celebrating LGBTQ+ Pride and Pride Month

pride parade flag

Society’s willingness to embrace diversity has drastically shifted over the course of time. From the first American settlers fleeing their home country to form their own in the name of religious freedom to African Americans fighting for basic human rights, countless individuals have given everything from their spare time to their lives to gain acceptance […]

1 2 3 6