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CQ fluency Work Process

we put people at the center of our work

We go above and beyond translation to ensure cultural relevance and cultivate genuine understanding throughout communication materials. This inclusive process makes all the difference for our clients to adapt products and systems that connect with global audiences.

CQ fluency helps healthcare organizations with culturally relevant tech-enabled translations for CMS compliance

language technology tailored for you

Combine human expertise with customized tech-enabled solutions to continuously translate more content, more quickly, and more cost-effectively. Bring the most value for your language solutions through innovation, automation, and connection.

learn about our technology

the CQ ecosystem

Our robust process management and workflows are made possible through our ecosystem of production, enabling us to centralize and streamline projects from the second you create a request. See how our ecosystem operates below:

The CQ ecosystem

secure and trustworthy service

Our strict security standards and certifications protect the sensitive and confidential materials provided by our clients. Listed below are the specifications we maintain to safeguard data.


  • ISO 9001 and ISO 17100
  • Great Place to Work 2021-2022
  • GSA Contractor (Contract# GS-10F-0281W)
  • MBE/WBE – State of New Jersey
  • M/WBE – City of New York
  • M/WBE – State of New York
  • M/WBE/DBE – Port Authority of New York and New Jersey
  • MBE/WBE/DBE-OSD at the State of Massachusetts
  • MBE/WBE – State of Rhode Island
  • MBE/DBE – State of Delaware
  • PA commonwealth SBE/MWBE


  • HITRUST, ISO 27001, PCI DSS, SOC 1, and SOC 2 certified datacenters
  • Robust HIPAA compliance program
  • Annual FWA and compliance training
  • Monthly OIG/SAM review
  • Data encryption in transit and at rest

want to see how our process can work for you? schedule a complimentary consultation with a solutions architect