how we achieve success
Our three pillars of quality are essential to our success as an industry-leading language solutions organization. Each supports our mission and purpose to deliver culturally relevant language solutions.
people
CQs award-winning staff leverages translation to help you create a differential advantage in every language.
meet our people
process
Mapping workflows guided by Lean Six Sigma principles, we focus on delivering quality at cost and within agreed timelines.
view our process
technology
Our customized innovations address your specific pain-points with ISO 9001 and ISO 17100 certified translation processes.
view our technologyover 200 languages strong and growing
Work with a combination of handpicked in-country subject matter experts and U.S.-based native speaking linguists to ensure you receive the highest quality translations every time.
ensure no message gets lost in translation
Our proprietary cultural checklist assures that our translations aren’t simply saying the same thing in another language – but getting the same reaction in a different language.
we consider the following communication cues as part of our holistic approach:
- Tone
- Images / colors / symbols
- Religious / political / gender implications
- Foods / diets
- Level of humor
- Sequence of information
- Acronyms
- Puns or idiomatic expressions
- Descriptions of medical terms that may or may not exist in target language
uncompromising standards of excellence
We measure our success the way our clients do and offer competitive language solutions that cater to the fast-paced industries we serve.
time
Effective translation is punctual, which is why we strive to deliver all our project on time, 100% of the time.
quality
Our dedicated Language Quality Assurance (LQA) team ensures linguistic integrity throughout the localization lifecycle while fostering continuous improvement.
budget
We are always transparent with our pricing and will honor our cost estimates.
