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Communicating Wellness Programs Across Cultures

health + wellness

accounting for cultural nuances in health and wellbeing

Health equity has always been our priority. CQ fluency is dedicated to enhancing lives by ensuring effective healthcare communication, empowering individuals to make informed health decisions.

health + wellness

understanding diverse patient journeys

We partner with health and life science organizations  to connect with patients across the globe through customized messaging and linguistically accessible health information.

Our work takes into account the cultural dimensions which impact how people look after their health, and the social determinants which influences their access to care.

– patient and caregiver journeys that differ across cultures
– identifying the environments they frequent
– assessing risk for non-adherence

understanding diverse patient journeys
Multicultural Advisory & Support Services
Linguistic Validation | CQ Fluency

multicultural advisory & support services

– culturally-adapted informational tools

– appropriately address health perceptions to drive long-term adherence

– identify best channels for reinforcing adherence behaviors

– explore unique patient assistance programs

– Offering 24/7 phone interpretation

multicultural dimensions of adherence

Patient adherence is vital to strong health outcomes and consistency in care. Achieving adherence requires an understanding of the factors that impact how a patient approaches their care, and how accommodations can be made to foster a sense of understanding and trust between patient and provider.

health system

health system

-perceived discrimination
-higher copayments



-lack of ethnically-based social support
-poor prescription instruction



-approach to self management
-use of complementary and alternative medicine



-complexity with comorbidity
-increased fear of side effects



-lower health literacy
-burdensome work schedules

providing culturally relevant language services in your industry

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Lilly Logo
Merck Inventing for Life Logo
MetLife Logo
National Institute of Health Logo
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Scan Health Plan Logo
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good health and wellbeing through cultural connections

facilitating good health and wellbeing through cultural connections