Ensure your content is widely accessible with identical end-user experiences in any language, in any format.


Access to information and communication technologies is defined as a basic human right in the United Nations Convention on the Rights of Persons with Disabilities.

CQ fluency is passionate about helping our clients develop communication that is safe and accessible for those with disabilities and are user-friendly for everyone.  Let our expert transcriptionists, linguists and QA specialists ensure your alternate formats are compliant and help you expand the reach of your communication.  We can help you build your compliance plan with customized technologies and processes that are right for your organization.

  • braille, large print & audio recording services

  • file remediation

  • refreshed section 508/WCAG

  • website remediation

Section 508 Compliance

Everyone facing a disability has the right to information they require from government agencies. That’s why the government is held accountable to provide resources in accessible formats.

Section 508 has been in effect for over a decade & ensures accessibility of all federally funded software and web-based content. This includes more than just websites, it includes all office documents (Word, PowerPoint, Excel, and PDF) as well as applications and multimedia. CQ fluency delivers industry-leading expertise for 508 compliance. We leverage a team of experts who are well versed in Section 508 guidelines, alongside custom technology to seamlessly take your content from non-compliant, to fully compliant.

There are six product categories in the law that have set specific technical standards:

  • Software applications and operating systems
  • Telecommunications products
  • Web-based information and applications
  • Video and multimedia products
  • Self-contained, closed products
  • Desktop and portable computers


Important points to consider when planning a 508 program:

  • An EIT infrastructure that supports Sections 501 and 504 disability accommodations. Having a Section 508/WCAG 2.0 AA compliant infrastructure enables quicker and more efficient accessibility for those who are disabled.
  • Only federal agencies are legally accountable for compliance.
  • No matter what a contractor or vendor promises, the federal agency is still liable for compliance
  • Products or services can include standards in several categories (i.e. software)
  • All standards are considered to be of equal importance in order to be totally compliant


Web Content Accessibility Guidelines 2.0 (WCAG 2.0)

“The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect.”

Tim Berners-Lee, W3C Director and inventor of the World Wide Web.

WCAG Accessibility

In our mission to improve lives, we understand how important communication solutions are for creating an equitable society. Every organization can have a great impact on the daily lives of people with disabilities by designing a website that is accessible for those with fine motor disabilities, epilepsy, cognitive disabilities, visual impairment and deaf / hard-of-hearing.  The Barrier-Free Health Care Initiative is a partnership between U.S. Attorneys’ offices across the nation and the Department’s Civil Rights Division to verify that healthcare institutions provide equal access to people with disabilities. This includes access to effective communication.  The law prevents healthcare websites from discriminating against people with disabilities and requires compliance with accessibility standards such as the Web Content Accessibility Guidelines (WCAG) 2.0.

WCAG is the technical standard set by the World Wide Web Consortium for website accessibility, outlining a common definition for what is deemed accessible. This operates under guidelines governed by 4 core principles of accessibility: perceivable, operable, understandable, and robust.


CQ fluency is continually monitoring WCAG guidelines, and leverages custom technology to enhance accessibility for your web-based content in conformance with these principles.  If you are a federal agency or one of their contractors (such as a Medicare Advantage/Part D Contractor), you are required to conform with WCAG 2.0.

Open your website to a larger audience and prevent non-compliance issues – contact us today for a complimentary consultation.

Measure Your Section 508 Compliance with Our Comprehensive Checklist

Discover how we can support your accessibility requirements. Request more information here