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annual enrollment period 2022: preparing for the October 15th deadline

The Medicare Annual Election Period (AEP) for plan year 2022 is almost here.

It is vitally important for your Limited English Proficient (LEP) members fully understand their plan options and benefits. CQ fluency is here to help you quickly and cost-effectively with culturally relevant translations! We understand the challenges MA plans face finalizing English documents for AEP and we have structured our business to help our clients effectively manage translated and 508 compliant documents by:

added resources

Bringing on additional project managers and DTP teams for AEP support and limiting PTO for the months leading up to and during AEP

increased scale

Putting off-hour and weekend project management personnel in place to help with emergencies

optimized workflows

Developing streamlined processes and highly specialized teams of linguists familiar with plan documents and terminology

Reduced Pricing for Medicare Advantage Plans

CQ fluency is now offering reduced pricing, typically reserved for the biggest insurers, to all Medicare Advantage plans. We are offering special pricing on all new projects through the end of 2022 for all Medicare Advantage and Dual-eligible plans. We work with over 50 Medicare Advantage plans across the country including Aetna, Cigna, and Centene, and understand how to leverage similar content in your health plan documents such as the Evidence of Coverage, Summary of Benefits, and Annual Notice of Change.

Our advanced linguistic technology, designed for large scale health plan translations, enables our linguists to produce the most accurate high-volume translations at the lowest cost and at speeds that impress! We have updated our translation database with the PY2020 CMS models in order to provide the most cost-effective pricing possible.

culturally accurate health plan translations

All of this means we can quickly deliver quality documents that communicate clearly to your LEP members. 

We work closely with our clients to help with any last-minute changes to ensure they are submitting the most up-to-date version for CMS approval and we deliver documents within easily managed timeframes to ensure CMS deadlines are met.

We understand your tight budgets and will work with you to create cost savings with our robust CMS translation database specific to AEP season. Reach out today to learn more.