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How Medicare Advantage Providers Can Increase Accessibility and Health Equity in Line With Predictions For the Future of Complex Care

It is no surprise that cultural and linguistic barriers have huge impacts on the quality of physical and mental health care patients receive in the United States. This is especially true with BCNs, Beneficiaries with Complex Care Needs. These beneficiaries have cases in which their health and social conditions have contributed to an increase in […]

Healthcare Translation Services Compliance and Risk Management

  In 2020, a Chicago private health insurer fell under scrutiny after numerous safety concerns arose during open enrollment. The Centers for Medicare & Medicaid Services (CMS) determined that the insurer had threatened their patients’ health and safety with widespread system failures as well as sharing false information with prospective members. The CMS prohibited this […]

What to Do When It’s Time to Market AEP

The Medicare Annual Enrollment Period (AEP) runs from October 15th through December 7th.  There is much to do before that October 15th date and once over, you must lay the groundwork for the next AEP season immediately. Planning for AEP never really ends. During this period, Medicare beneficiaries can evaluate their current health insurance coverage […]

CQ fluency’s TEP (Translation, Editing, and Proofreading) Process 

The Medicare Advantage Annual Enrollment Period (AEP) gives Medicare beneficiaries the opportunity to evaluate their current health insurance coverage and make any changes they deem necessary. Sometimes known as the Medicare Fall Open Enrollment Period or the Annual Election Period, AEP runs from October 15th – December 7th each year, in accordance with guidelines set […]

How Can Your Translation Vendor Expertly Scale Up for Large-Scale AEP Preparation?

The Medicare Advantage Annual Enrollment Period (AEP) begins October 15th. Preparing for translated documents in advance of this date is a labor-intensive process, with many regulatory mandates to consider. Partnering with a language services vendor that is structured to fully support your growth and ramp up with additional resources is how you can ensure quality.  […]

Take Patients Off Mute: Placing Patients at the Core of Clinical Initiatives Through Linguistic Validation

The world of translations is evolving, and translations for clinical trials are no exception. Technology keeps evolving, enabling companies to incorporate machine translation into their processes. Recent advances include incorporation of Natural Language Processing (NPL) and transformer-based machine learning techniques such as Google’s new Bidirectional Encoder Representations from Transformers (BERT) algorithm, which can consider the […]

Harnessing the Power of Fact-Based COVID-19 Vaccine Information

“You’ve earned the right to ask the questions you have around these vaccines and this vaccine development process. Trust-especially when it has been stripped from people- has to be rebuilt in a brick-by-brick fashion.” – Dr. Kizzmekia Corbett, Coronavirus Vaccines & Immunopathogenesis Team at the National Institutes of Health (NIH) There is a light at […]

Tackling Covid-19 Vaccine Hesitancy in Limited English Proficient Communities: Lessons From the Flu Shot.

2020 was an unprecedented year of innovation in healthcare. The Covid-19 pandemic led to numerous scientific advances in diagnostics, treatments and vaccines to combat the SARS-CoV2 coronavirus. But developing vaccines is just one part of the effort to end the pandemic, encouraging people to take them is another challenge. Previous widespread vaccination campaigns, such as […]

For The Seventh Consecutive Year, “Supplier Diversity Champion” CQ fluency Grows Rank Within The Annual Inc. 5000 List

HACKENSACK, NEW JERSEY August 21, 2020 – Inc. magazine announced that CQ fluency  made the annual Inc. 5000 list for the seventh consecutive year.  The list represents a unique look at the most successful companies within the American economy.  Companies that made the list, on average, have grown six fold since 2016 while the overall […]

Combating the Limitations of Telehealth for Non-English Speakers

During the COVID-19 pandemic, consumer adoption of telehealth has skyrocketed, from 11% of U.S. consumers using telehealth in 2019 to 46% of consumers now using telehealth to replace canceled healthcare visits, according to consulting firm McKinsey & Company’s COVID-19 consumer survey conducted in April.  In a digitized world, technological solutions to bridge the gap in […]

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