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How Cultural Competence Reduces Costs for Medicare and Medicaid Recipients

As Medicare and Medicaid increasingly move away from fee-for-service payments, healthcare systems and providers must adapt to alternative models that include financial risk. However, those costs aren’t spread out evenly among the patient population. Just 5% of Medicaid recipients make up 54% of the total Medicaid expenditure, for example. While this subset of beneficiaries, known […]

Combating the Limitations of Telehealth for Non-English Speakers

During the COVID-19 pandemic, consumer adoption of telehealth has skyrocketed, from 11% of U.S. consumers using telehealth in 2019 to 46% of consumers now using telehealth to replace canceled healthcare visits, according to consulting firm McKinsey & Company’s COVID-19 consumer survey conducted in April.  In a digitized world, technological solutions to bridge the gap in […]

Driving Diversity in Clinical Trials

A recent article published by Clinical Leader illustrates the importance of making information about clinical trial participation accessible to those who are currently under-represented in pharmaceutical research. The findings concluded that understanding where minority groups are currently going to find further information is a good start to bridging the existing disparities in Clinical Research by […]

CMS Marketing Guidelines and How Providers Can Adapt

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Multilingual Medicare Marketing By Farhanna Sayegh CQ fluency is prepared to be your language services partner to ensure you connect with the Non-English-Speaking Population and Comply with CMS guidelines. The number of people age 65 and older has increased by 33 percent over the past decade. And according to the US Census, more than 15 […]