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How Cultural Competence Reduces Costs for Medicare and Medicaid Recipients

As Medicare and Medicaid increasingly move away from fee-for-service payments, healthcare systems and providers must adapt to alternative models that include financial risk. However, those costs aren’t spread out evenly among the patient population. Just 5% of Medicaid recipients make up 54% of the total Medicaid expenditure, for example. While this subset of beneficiaries, known […]

AEP Toolkit: Maximizing Reach to Diverse Medicare Members in the context of COVID-19

The 2021 Medicare Annual Election Period (AEP) poses several unique challenges for health insurance providers. Due to COVID-19, seniors are interacting with marketing in different ways, CMS approval times are uncertain, and social distancing is impacting methods of enrollment. The need for translated documents and language support add another layer of complexity when you want […]

AEP Toolkit: The Role of Version Control

With uncertainty around approval times, ensuring you are working with a robust version control process is critical to ensuring compliance with CMS guidelines. The Medicare Annual Election Period (AEP) for 2021 is almost upon us, and it is important for potential members to fully understand their plan options and benefits. Connecting with the steadily growing […]

CMS Marketing Guidelines and How Providers Can Adapt

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Multilingual Medicare Marketing By Farhanna Sayegh CQ fluency is prepared to be your language services partner to ensure you connect with the Non-English-Speaking Population and Comply with CMS guidelines. The number of people age 65 and older has increased by 33 percent over the past decade. And according to the US Census, more than 15 […]